As a Professional Employer Organization based in both California and New York, Total HR Management has chosen the HRPyramid service of Davison Solutions to help expand client capabilities and increase productivity. As the leading provider of high-performance software solutions for Professional Employer Organizations (PEO), FW Davison & Company provides the human resources management solutions for improving Total HR’s capabilities when it comes to supporting client companies and worksite employees in more than 25 states.
HRPyramid Selected By Total HR Management
Offering payroll, HR, and benefit outsourcing solutions, specifically tailored to fit the needs of their company clients, Total HR Management provides the freedom for business owners to work on their business and not in their business. Still, as the marketplace becomes more competitive and customers more sophisticated, Total HR management experienced firsthand the challenges of employing multiple platforms with limited capabilities. Recognizing the need to evolve as new technology is introduced while positioning themselves for future growth, Total HR determined they would need a more efficient, integrated and flexible PEO operations platform.
By selecting Davison’s integrated cloud delivery platform HRPyramid, Total HR Management can leverage complex core functionality and multi-tenant architecture to facilitate a number of service offerings, including payroll processing, benefits administration, billing and receivables, client and employee self-service options, employee onboarding, enrollment services, and reporting needs. With HRPyramid in place, Total HR will be able to eliminate manual processes and offer a broader range of service options to clients while still delivering consistent and reliable customer service.
Cana Tighe on the Benefits of HRPyramid
Cana Tighe, Total HR’s Chief Operating Officer, explains the advantage of working with HRPyramid in place: “We feel with Davison we will be able to scale our business while still maintaining our core values. Davison provides a fully integrated platform that aligns with our desire for growth while still providing each of our clients a comprehensive, customizable solution. In the past, we didn’t have the functionality to easily update employee information, which often led to delays and errors in processing. With Davison, the process is seamless because the data is shared in real-time and easily accessible from anywhere.”
Through HRPyramid’s self-service portal, the clients of Total HR will gain more flexibility in terms of reporting and communication. Both worksite managers and employees gain access to a user-friendly, online platform to make real-time updates to HR, payroll and benefits information. Set at a level of access customized to fit each client’s needs, the HRPyramid self-service portal automates many employee processes leading to increased productivity and fewer discrepancies.
The President of Davison Solutions on HRPyramid
“HRPyramid will make it easier for Total HR to accommodate growth while maintaining the high level of customer service they believe in,” said Gary Noke, president of FW Davison & Company. “By increasing productivity, lowering operating costs and improving client experience, Total HR will be able to bring on more clients with fewer resources.” At the onset of 2015, the notion of bringing in more business by providing first-class PEO & HR services while using fewer resources sounds like a great opportunity to Total HR Management: A win-win for both the company and its clients.