Success Story – Comprehensive Pain Management

“Working With Total HR Simply Makes Sense.”

“Better Value And Better Service At A Lower Cost.”

“Total HR Shows Up And Helps Save My Business Money.”

Helping clients who experience chronic pain is a rapidly expanding field in medicine, and Dr. Christopher John Gordon Chisholm’s company, Comprehensive Pain Management Specialists in La Jolla, is on the cutting edge of the field. Being on the cutting edge in helping medical clients is not the same as being on the cutting edge of human resources and effectively running a company. As Dr. Chisholm’s practice grew, he found the answer to a multitude of problems when he teamed up with Total HR.

When he began his own practice, Dr. Chisholm was surprised to find how many human resources issues and challenges took up his time, taking him away from that work that matters most to him. After serving a residency in Anesthesiology at Columbia University Medical Center in New York City, Dr. Chisholm chose to sub-specialize in pain medicine and completed an Interventional Pain Medicine Fellowship at the University of California at Davis. His decision was based in the understanding that the medicine’s ability to manage chronic pain is rapidly improving with advances in modern techniques.

Dr. Chisholm needed the time to spend treating his patients without being distracted by human resources. In addition, Dr. Chisholm volunteers his time at the San Diego Veterans Hospital where he provides pain management services to Veterans. With Total HR, Dr. Chisholm discovered the freedom to do what he does best — relieve the suffering of his clients while helping Veterans with chronic pain challenges as they return home from foreign conflicts. In a vibrant interview, Dr. Chisholm describes how much he values the work of Total HR and the services offered.

DR. CHRISTOPHER CHISHOLM:

I began by systematically looking at the things we were doing and in which areas we could improve by cutting costs and getting more benefits. In that process, I started researching HR companies and that’s how I found Total HR. When I did a comparison between Total HR and other HR companies, there was no comparison. It was an easy decision. Just from a cost savings standpoint, it made sense to go with Total HR.

When I did the research, I realized there’s nothing different between managing a client in a medical office as opposed to managing a client in a real estate office. By moving beyond companies specific to medical HR, I found a lot more options and a lot more ways to increase savings. When I looked at the services they provided, Total HR offered more savings and services. For example, when it came to health insurance, the rates that Total HR offered were dramatically lower than the rates of the medical specific HR companies. With Total HR, you simply got more bang for your buck.

My experience with Total HR has been really easy. They provide support for my staff and somebody to communicate with on a consistent basis. Other HR companies just covered the basics and the legal minimum, but they didn’t help us manage our employees and they didn’t help us make our employees better and more efficient. They just made sure that we weren’t in any legal trouble. Everything else was up to us. Far and beyond what I expected and far and beyond the services the other HR companies offered, Total HR shows up and helps save my business money.

Total HR is able to provide a better product at a lower cost. People assume that if you are paying more for something, there must be something better there. Total HR has always responded to all our needs in a timely fashion. In fact, they have a staff member dedicated to the specific needs of a medical practice that comes down and knows all of my employees by name.

If your company is considering using Total HR, sit down and look at the numbers. Total HR will even help you do such a comparison… James Harwood helped me. As Total HR has grown, we have remained a focus and we have never become just another number. In fact, James continues to come down and is always involved with us.

I was taught how to be a doctor, not how to be a businessman. Once I really started looking at the business sides of things, there is no comparison when you look at the numbers. Working with Total HR simply makes sense. I received better value and better service at a lower cost.