IT challenges need to be at the top of the list of questions for companies to address in the coming years. According to the 2017 Gartner Symposium of CIO and Senior IT Executives worldwide, the information technology challenges coming in the next several years will take your breath away. Ranging from profound website modifications to AI-driven fake content, the IT challenges will demand precision and effort if your company is going to avoid being potentially hurt by such rapid-fire changes. However, if you know what is coming in advance and you take the proper steps, then a danger quickly can become an opportunity.
Total HR Access Expertise for IT Challenges
Although HR managers can help with such IT challenges by pointing your company in the right direction, Total HR Management does not pretend to possess an expertise that is not a part of our traditional HR services wheelhouse. As a professional employer organization (PEO), we focus on doing what we do best. Instead of taking on the IT advances on our own, by working with the very best technology consultants and gaining insight into future advances in that arena, we help our client companies address such issues. We provide access to both valuable experience and proven expertise by working with top consultants. After all, when it comes to technology, everyone can have an opinion, but only a true expert can offer an ongoing solution.
The IT challenges that will need to be faced by executives in the next five years include the following as presented below. By focusing on the top three IT challenges, Total HR offers our client companies a taste of what is to come. As you will see, a fascinating aspect of these changes is how they already have begun to affect our society as a whole on the levels of media, culture, and entertainment. In a sense, all three areas are quickly merging.
Three IT Challenges In The Next Five Years
1) Mobile Optimization For Voice Searches
Although mobile website modification has been the focus of recent years, Gartner has found that websites now need to be ready for voice-based search queries. Voice-based search queries are the fastest growing mobile search type. Voice search will continue to accelerate its pace of adoption, and your website needs to be ready. Both mobile browser- and mobile app-based transactions will continue to grow in 2018, but voice search will transcend all other traditional mobile searches. Indeed, voice searches are expected to become normative.
Over the next two years, Apple, Facebook, Google and Microsoft will continue to expand the capabilities of voice-search technologies. By 2021, your business will need to have redesigned your website to support voice-search. If you manage to accomplish this goal, it is estimated you will be able to increase digital commerce revenue by 30%.
2) AI Generating False Information and Fake News
Gartner warns that while AI is proving to be able to generate useful new information, it is just as effective at distorting data to create false information as well. The problem with detecting such fake news is that AI and machine learning systems today can categorize the content of images faster and more consistently accurate than humans. Fake news and counterfeit reality will become a problem for companies in 2018 and beyond. In 2018, there will be a 10-fold increase in commercial projects to detect fake news and false data according to the Gartner predictions study.
By 2020, AI-driven creation of “counterfeit reality,” or fake content, will outpace AI’s ability to detect it. By 2022, most people in mature economies will consume more false information than true information. Given such changes, your company needs to be ready to address any fake news affecting your industry as a whole or your company in specific.
3) Artificial Intelligence Affecting the Job Market
Everyone is worried about the rise in artificial intelligence stealing jobs and putting people out of work. Although AI will remove the necessity for certain jobs, it will create other jobs at the same pace. In 2020, AI will become a positive net job motivator, creating 2.3 million jobs while eliminating only 1.8 million jobs. By 2021 Gartner predicts, AI augmentation will generate $2.9 trillion in business value and recover 6.2 billion hours of worker productivity.
Yes, those numbers are overwhelming, and they will affect your business. What’s important is to understand how artificial intelligence will affect the macrocosm of your industry as well as the microcosm of your business. After all, if your competitors are using AI to get ahead, you need to take advantage of this opportunity as well. Ask yourself a simple, yet direct question: How is AI going to affect my business model and what can I do to make sure that the net result of such updates and technological transformations are positive for my company?
Total HR Management Can Help
Remember that the Chinese character for crisis also means opportunity. Often what appears like a crisis, in the beginning, turns out to be an opportunity in the end. The difference between your company being in danger and you company becoming more successful are the actions taken to address these changes. The IT challenges are coming whether you like it or not. Total HR wants to help your company address those challenges in advance before they become a problem in the future.
To learn more about what we can do to help you with the coming IT challenges, please contact Total HR Management by calling (800) 975-5128 today. Our HR managers are here to help your company succeed.
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